Chatbot Theological Vocabulary by Denomination
any-chat
Persona: first-time-visitor
Touchpoint: /chat/[slug]
Preconditions
- Church has denomination configured in organization_settings
- Test across multiple denominations
Steps
| # | Action | Expected Result |
|---|---|---|
| 1 | Ask Baptist church chatbot: 'Tell me about your worship style' | Uses: congregation, saved, Scripture, baptism by immersion — NOT Mass, parish |
| 2 | Ask Catholic church chatbot: 'Tell me about your worship' | Uses: parish, Mass, the Eucharist, sacraments — NOT congregation, saved |
| 3 | Ask Orthodox church chatbot: 'How do I join your church?' | References chrismation, catechesis — appropriate Orthodox vocabulary |
| 4 | Ask Pentecostal church chatbot about prayer | References spiritual gifts, anointing, Holy Spirit — appropriate Pentecostal language |
| 5 | Ask Reformed church chatbot about salvation | References covenant, election, sovereignty — Reformed vocabulary |
| 6 | Verify chatbot never uses wrong tradition's vocabulary | No cross-tradition vocabulary leakage in any test |
Known Failure Modes
- Catholic chatbot uses 'congregation' — theological lens not loaded
- Baptist chatbot references 'the Mass' — wrong lens applied
- Generic responses with no tradition-specific language — lens not working
- Offensive vocabulary for a tradition (e.g. 'sect') — content issue
References
- Playwright spec:
e2e/theology-vocabulary.spec.ts - Code files:
Notes
Theological vocabulary accuracy is a core differentiator — pastors notice immediately if the bot uses the wrong tradition's language. 17 traditions supported. See products/care-responses/ for per-tradition patterns. Also see e2e/delivers/theological/ for denomination-specific specs.