Admin Dashboard: Feature Completeness and UX

  Property: ChurchWiseAI   Category: Admin Dashboard Tier: all Persona: pastor-admin Touchpoint: /admin/[token]

Preconditions

• Admin dashboard deployed
• Test churches with different tiers exist

Steps

#	Action	Expected Result
1	Load Starter Chat dashboard	Shows correct tabs for Starter tier (3-4 tabs). Upgrade upsell visible.
2	Load Pro Both dashboard	Shows Pro-specific tabs (8 tabs including Calls, Training, Care).
3	Load Suite Both dashboard	Shows all Suite tabs. No Upgrade tab (already top tier).
4	Verify analytics charts render	Charts load with data. Tooltips show on hover. X/Y axes labeled.
5	Check Recent Contacts list	Shows recent visitor/prayer contacts. Can click to view details.
6	Verify status badge is accurate	Shows 'Active', 'Trial', 'Expired', or 'Canceled' correctly.
7	Test tab navigation	Can switch tabs without full page reload. State is maintained.
8	Check for missing features	No placeholder/TODO text. All UI elements functional.

Known Failure Modes

• Wrong tabs shown — customer thinks they're missing features
• Analytics chart blank — no data visibility
• Status badge wrong — confusion about subscription state
• Tab navigation slow — poor UX

References

• Playwright spec: e2e/journeys/admin-daily-dashboard.spec.ts
• Code files:
  • src/app/admin/[token]/page.tsx
  • src/app/admin/[token]/components/AdminDashboard.tsx
  • src/app/admin/[token]/components/TabSelector.tsx

Notes

Tests admin dashboard completeness. This is where customers spend most time. Missing features, wrong data, or broken nav = support tickets. Must verify all tier-specific features are present and working.