Customer Operations Runbooks
Index of customer ops runbooks — onboarding, cancellation, refunds, support escalation, claim disputes, church data updates, voice number provisioning, and listing removal
Index of customer ops runbooks — onboarding, cancellation, refunds, support escalation, claim disputes, church data updates, voice number provisioning, and listing removal
Triage and resolve inbound church support requests — classify by type (billing, access, bug, content), investigate with Supabase + Stripe + Vercel logs, and respond via Gmail