5 docs tagged with "routing"

How the chatbot routes each incoming message to the correct specialist agent (Coordinator, Care, Stewardship, Discipleship) — intent detection, persona loading, and agent handoff logic

The 4 chatbot agent types (Coordinator, Care, Stewardship, Discipleship) — their personas, domain expertise, allowed tool sets, and how the routing system selects the correct agent

Complete lifecycle of an inbound church phone call — Twilio SIP trunk, LiveKit Cloud SIP gateway, Railway agent worker, church routing by phone number, agent selection, and post-call DB writes

How custom vanity URLs work for Pro Website churches — middleware routing at /[vanity] and /s/[slug], how they're stored in premium_churches, and SEO implications

Multi-tenant LiveKit Agents SDK architecture — one deployed agent serves all churches via SIP trunk phone-number routing, with per-church config loaded from Supabase at call init